2014 - 2018
University of Cape Coast
B.A. Social Science (Economics and Geography).
My journey: from people support roles to business growth leadership.
I am Thomas Nyarko Hayford. This page is my biography in simple words, based on my real experience.
Biography
I studied Economics and Geography at the University of Cape Coast. My early career started in HR support, where I learned discipline, communication, and careful documentation. Those years trained me to respect process.
Later, I moved into data verification, software testing, and operations support. These roles gave me practical exposure to quality control, accountability, and daily execution under pressure.
In 2023, I joined Hubtel and focused on retailer and merchant growth. I worked closely with business owners, helped partners improve readiness, and supported stronger adoption of digital channels.
By March 2025, I moved into the Relationship Manager role. My work now centers on business relationships, sales support, and operating consistency. Alongside this path, I founded Iderwell with a simple mission: help businesses grow with clear structure and practical execution.
Career Timeline
2017 - 2019
HR Support Foundation
Internship and national service roles in HR administration.
2020 - 2023
Process and Operations Roles
Volunteering in HR, data verification, software testing, and operations.
2023 - 2025
Hubtel Retailer Growth
Retailer Relationship Executive with strong merchant support focus.
2025 - Present
Relationship Manager
Leading client relationships, product adoption, and growth support.
Ongoing
Founder, Iderwell
Building practical systems and growth support for businesses.
Public Activity Timeline
I also maintain a curated timeline from my authored LinkedIn posts. It captures learning milestones, recruitment reflections, and career transition signals in one place.
What This Journey Taught Me
Relationships matter
Sustainable growth is built on trust and consistent support.
Process creates calm
Clear systems reduce stress and improve delivery quality.
Simple language wins
Complex ideas should be explained in practical words people can use.